Privacy Policy
Effective Date: October 5, 2026
SayfTread is tire shop management software powered by Sayfpay. This Privacy Policy explains how information is collected, used, shared, and protected when you visit sayftread.com, use the SayfTread application at app.sayftread.com, or interact with related SayfTread services.
For purposes of this Policy, “SayfTread,” “we,” “us,” and “our” refer to the SayfTread service operated by Sayfpay. Payment-processing and merchant-services products may also be provided by Sayfpay and third-party processors, gateways, banks, and service providers under separate agreements.
By using SayfTread, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Account and User Information
When you create or use a SayfTread account, we may collect information such as:
- Name
- Email address
- Telephone number
- Login and authentication information
- Job title or team role
- Organization and location membership
- Account preferences
Business Information
We may collect information about your business, including:
- Legal or trade name
- Business address
- Business phone number
- Business email
- Shop locations
- Tax and business configuration
- Business type
- Team-member information
- Operational settings
Customer and Vehicle Information
SayfTread allows shops to store information needed to operate their business, including:
- Customer names
- Contact information
- Vehicle information
- License plate information
- VIN information where provided
- Tire sizes and fitment information
- Quote and estimate history
- Work-order information
- Installation records
- DOT/TIN records
- Invoice information
The shop using SayfTread is responsible for obtaining and using its customers’ information lawfully.
Inventory, Vendor, and Business Records
We may process information relating to:
- Tires and products
- Inventory quantities
- Used-tire units
- Vendor information
- Cost information
- Pricing
- Work orders
- Quotes and estimates
- Invoices
- Refunds
- Payment-status records
- Shop reports and operational activity
Payment Records
SayfTread may store business records showing payments made or recorded through the platform, including:
- Amount
- Date
- Payment type
- Payment status
- Refund information
- Related invoice
SayfTread currently allows shops to record payment methods such as cash, check, and external card-terminal payments.
Payment-card numbers should not be entered into ordinary SayfTread fields.
When integrated payment-processing services are activated in the future or for an individual shop, payment-card information may be processed directly by Sayfpay, payment processors, gateways, tokenization providers, or other payment-service providers rather than stored directly by SayfTread.
Payment Activation and Merchant Underwriting Information
If you choose to apply for Sayfpay payment-processing or merchant services through SayfTread, we may collect additional information required for merchant underwriting and account setup.
This may include:
- Legal business name
- DBA name
- EIN or tax identification information
- Business ownership information
- Owner or beneficial-owner information
- Date of birth
- Social Security Number or other identity information where required
- Home or business address
- Processing volume
- Average and high ticket information
- Banking information
- Bank routing and account information
- Voided checks or bank letters
- Driver’s license or other identification
- Business documents
- Processor application information
Where practical, highly sensitive underwriting information may be transmitted to or maintained within restricted Sayfpay, processor, gateway, bank, underwriting, or compliance systems rather than ordinary SayfTread operational records.
Merchant-services applications may be subject to separate privacy notices, merchant agreements, underwriting requirements, and processor policies.
Device and Usage Information
We may automatically collect technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages or features used
- Session information
- Login activity
- Dates and times of access
- Error and diagnostic information
- Security and audit events
We use this information to operate, secure, maintain, and improve the service.
2. How We Use Information
We may use information to:
- Create and manage SayfTread accounts
- Provide the SayfTread software service
- Maintain organizations, locations, and team access
- Manage customers and vehicles
- Create and manage quotes and estimates
- Generate customer quote links
- Manage tire inventory
- Manage work orders
- Record tire installation and DOT/TIN information
- Create invoices
- Record and reconcile payment information
- Produce reports
- Provide customer support
- Send transactional account and team-invite emails
- Prevent fraud, abuse, or unauthorized access
- Enforce permissions and security controls
- Maintain audit records
- Improve service reliability and functionality
- Comply with applicable legal obligations
- Process merchant-services applications when requested
We do not use shop customer lists or transaction records for unrelated advertising.
3. How We Share Information
We may share information only as reasonably necessary to provide, support, secure, or comply with the services described in this Policy.
Service Providers
We may use third-party companies that help provide:
- Hosting
- Databases
- Authentication
- Email delivery
- File storage
- Error monitoring
- Security services
- Customer support
- Payment infrastructure
These providers may process information on our behalf as necessary to perform their services.
Payment Processors, Gateways, Banks, and Underwriting Partners
If a shop applies for or uses payment-processing services, information may be shared with payment-industry partners as necessary for:
- Merchant underwriting
- Know Your Customer requirements
- Identity verification
- Risk review
- Merchant-account approval
- Gateway setup
- Transaction processing
- Settlement
- Chargebacks
- Fraud prevention
- Regulatory compliance
These providers may include Sayfpay processing partners, acquiring banks, payment processors, gateways, and related service providers.
Use of those services may be governed by additional agreements and privacy policies.
Legal and Safety Requirements
We may disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to valid legal process
- Protect users, customers, or the public
- Investigate fraud or abuse
- Enforce agreements
- Protect SayfTread or Sayfpay rights and property
Business Transfers
If SayfTread, Sayfpay, or relevant assets are involved in a merger, acquisition, financing, restructuring, or sale, information may be transferred as part of that transaction, subject to applicable law.
4. We Do Not Sell Personal Information
SayfTread does not sell shop customer lists or ordinary SayfTread customer information to data brokers.
We do not share payment-processing information for unrelated third-party advertising.
5. Organization and Team Access
SayfTread is designed as a multi-user business platform.
Information within a shop account may be visible to authorized team members based on their assigned role.
Roles may include:
- Owner
- Manager
- Service writer
- Technician
Role permissions are intended to limit access based on job responsibilities.
For example, technician accounts may have operational access without access to certain shop cost, profit, payment, or administrative information.
Shop owners are responsible for inviting appropriate users and managing access to their organization.
6. Customer-Facing Quote Links
SayfTread may generate secure public links that allow a shop’s customer to review or respond to a quote without logging into a staff account.
These pages are designed to show only information appropriate to the customer-facing quote.
Anyone receiving an active link should treat it as confidential and avoid sharing it with unauthorized people.
7. Data Security
We use administrative, technical, and organizational safeguards designed to protect SayfTread information.
These may include:
- Encrypted network connections
- Authentication controls
- Role-based access
- Organization-level access restrictions
- Database security policies
- Audit records
- Restricted administrative functions
- Environment separation
- Security monitoring
No internet-based service or storage system can be guaranteed to be completely secure.
Users are responsible for protecting their login credentials and promptly notifying us of suspected unauthorized access.
8. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the service
- Maintain business records
- Support users
- Resolve disputes
- Prevent fraud
- Maintain audit history
- Meet tax, accounting, underwriting, financial, regulatory, or legal obligations
Some business, merchant, payment, and financial records may need to be retained after an account is closed.
9. Your Choices and Requests
Depending on applicable law and the type of information involved, you may request:
- Access to certain information
- Correction of inaccurate information
- Deletion of certain information
- A copy of certain information
- Closure of your SayfTread account
Some information cannot be deleted immediately where retention is required for legal, financial, fraud-prevention, audit, processor, or regulatory purposes.
To make a request, contact:
10. Cookies and Similar Technologies
SayfTread may use cookies, local storage, session technologies, and similar tools that are necessary for:
- Authentication
- Security
- Session management
- User preferences
- Application operation
If analytics or additional nonessential tracking technologies are added in the future, this Policy will be updated as appropriate.
11. Third-Party Services and Links
SayfTread may link to or integrate with third-party services.
Those services operate under their own terms and privacy policies.
Examples may include:
- Payment processors
- Payment gateways
- Banks
- Vehicle-information providers
- Authentication providers
- Email providers
- Cloud-service providers
SayfTread is not responsible for the privacy practices of independent third-party services.
12. Children’s Privacy
SayfTread is a business service intended for adults and businesses.
The service is not directed to children under 18, and we do not knowingly create business accounts for children.
If we learn that information from a child has been submitted improperly, please contact us.
13. United States Operations
SayfTread is operated from the United States.
If you access the service from another jurisdiction, your information may be processed in the United States or in other locations where our service providers operate.
14. Changes to This Privacy Policy
We may update this Privacy Policy as SayfTread evolves.
If we make material changes, we may provide notice through the service, by email, or by updating the effective date on this page.
Continued use of SayfTread after an updated Policy becomes effective is subject to the updated Policy.
15. Contact Us
Questions about this Privacy Policy can be sent to:
SayfTread / Sayfpay
17177 Preston Road
Dallas, TX 75248
Email:
Phone: